Privacy Policy
Privacy Policy
Last updated: June 29, 2026
Sacred Beauty Collective respects your privacy and is committed to protecting the personal information you provide through our website, our studio, and in the course of communicating with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and services.
This Privacy Policy is intended to reflect our obligations under Alberta's Personal Information Protection Act (PIPA).
1. Who we are
Sacred Beauty Collective Inc., operating as Sacred Beauty Collective, is a boutique wellness studio incorporated in the Province of Alberta, Canada, offering complementary wellness services intended to support relaxation, self-awareness, and personal wellbeing.
Contact information
Sacred Beauty Collective
#200 11620 170 St NW, Edmonton, AB T5S 1J7
sacredbeautycollective@gmail.com
1-825-965-2081
2. What personal information we collect
Depending on how you interact with us, we may collect:
- your name
- email address
- phone number
- date of birth
- pronouns, if you choose to share them
- service of interest
- the contents of your message or inquiry
- health history, medical conditions, allergies, or other information relevant to providing certain services safely
- appointment history, visit notes, and service preferences maintained in our client records
- payment method details, processed and tokenized through our payment processors (we do not store full card numbers)
- any information you voluntarily provide when contacting us, completing an intake form, or attending an appointment
We may also collect limited technical information through the website, such as basic usage or device information, if analytics, cookies, or similar tools are enabled on the site. If you visit our studio for a service, our staff may also record relevant notes in your client file to provide consistent, informed care across future visits.
3. How we collect personal information
We collect personal information directly from you when you:
- submit an inquiry form on our website
- contact us by email or phone
- request information about services
- click through to our third-party booking provider, Vagaro
- complete an intake or consultation form before or during an appointment
- book or attend an appointment, class, workshop, or retreat
- communicate with our staff or practitioners in the course of receiving services
If analytics or similar technologies are used on the site, certain technical information may also be collected automatically through your browser or device.
4. Why we collect and use personal information
We collect and use personal information for purposes that are reasonable in the circumstances, including to:
- respond to your inquiries
- communicate with you about services you asked about or have booked
- process bookings, appointments, and payments
- maintain accurate client and service records, including relevant health information where applicable
- send appointment confirmations, reminders, receipts, and service-related communications based on your communication preferences
- personalize your experience, such as remembering your preferred practitioner or notes from previous visits
- maintain business records of inquiries and communications
- improve our website and user experience
- protect the security and integrity of our website, studio records, and communications
We only collect personal information that is reasonably necessary for these purposes.
5. Sensitive and health information
Some of our services, including hypnotherapy and reiki, may involve collecting health-related information so that we can provide services safely and appropriately. This may include relevant medical history, contraindications, allergies, or concerns shared through an intake form, consultation form, or conversation with your practitioner.
We treat health-related information with an extra degree of care. Access is limited to staff and practitioners directly involved in providing your service, and this information is used only for the purpose of safely delivering and informing your care.
You are not required to disclose health information you are not comfortable sharing. However, withholding relevant information may affect the safety or suitability of a service for you.
6. Consent
By submitting personal information to us through our website, by contacting us directly, or by attending an appointment and completing an intake or consultation form, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy, unless otherwise required or permitted by law.
You may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent to the collection of health-related information may limit our ability to safely provide certain services to you.
7. Website inquiries
When you use the inquiry form on our website, the form may open your email application with pre-filled inquiry details rather than transmitting your information directly through our website. If you choose to send the email, we may receive and use the information you provide, such as your name, email address, phone number, service of interest, and message, in order to respond to you and provide information about our services.
Please do not include sensitive medical or highly confidential personal information in your message unless it is necessary and you are comfortable sharing it in that manner.
8. Third-party booking through Vagaro
Online booking is handled through Vagaro, a third-party booking platform. When you click through to book services through Vagaro, the information you provide on Vagaro's platform is collected and processed by Vagaro in accordance with Vagaro's own terms and privacy practices.
We encourage you to review Vagaro's privacy policy before submitting booking information through that platform.
This website privacy policy applies to information collected by Sacred Beauty Collective through our own website and communications. Third-party websites and platforms have their own privacy practices.
Vagaro Privacy Policy: https://www.vagaro.com/pro/privacy
9. Payment processing
Payments for in-studio services may be processed through Stripe, a third-party payment processor. When you provide payment information, your card details are securely tokenized by Stripe. We retain only limited information, such as the card brand and the last four digits, to identify a saved payment method, and we do not store full card numbers.
Online bookings and payments made through Vagaro are processed in accordance with Vagaro's own privacy and security practices.
Stripe and Vagaro are both subject to industry-standard security and compliance standards for payment processing.
Stripe Privacy Policy: https://stripe.com/privacy
10. Disclosure of personal information
We do not sell your personal information.
We may disclose personal information:
- to service providers who help us operate our website or communications, where reasonably necessary
- to payment processors such as Stripe, to process payments securely
- to third-party platforms you choose to use, such as Vagaro for booking
- when required or permitted by law
- where necessary to protect our rights, safety, property, or the security of our website or services
Where third parties process information on our behalf, we expect them to handle it appropriately and only for authorized purposes.
11. Cookies, analytics, and similar technologies
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve website performance, and enhance user experience. These technologies may collect technical information such as browser type, pages viewed, approximate location, device information, and interactions with the website.
Where required, we will seek appropriate consent for the use of non-essential cookies or tracking technologies. You can also manage certain cookie preferences through your browser settings.
If third-party analytics or marketing tools are used, those providers may process information in accordance with their own privacy policies.
12. Retention
We retain personal information, including client and health-related records, only for as long as reasonably necessary to provide services, maintain appropriate business and care records, respond to inquiries, comply with legal obligations, and resolve disputes where needed.
When personal information, including health-related information, is no longer reasonably required, we will securely delete it or make it anonymous, where appropriate.
13. Safeguards
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, loss, or misuse. Client and health-related records are stored on secure, access-controlled systems, and access is limited to staff and practitioners who require it to provide your service.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
14. Access and correction requests
Subject to applicable law, you may request access to your personal information in our custody or control, or request correction of inaccurate information.
To make a request, please contact us at:
sacredbeautycollective@gmail.com
Please provide enough detail for us to identify the information you are requesting.
15. Your privacy rights and complaints
If you have questions about this Privacy Policy or about how we handle your personal information, please contact us at:
sacredbeautycollective@gmail.com
1-825-965-2081
If you have concerns about our handling of your personal information that we are unable to resolve directly, you have the right to file a complaint with Alberta's Office of the Information and Privacy Commissioner (OIPC), which oversees compliance with the Personal Information Protection Act (PIPA).
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. The updated version will be posted on this page with a revised effective date.
